{"id":4621,"date":"2023-04-21T12:13:11","date_gmt":"2023-04-21T10:13:11","guid":{"rendered":"http:\/\/lnx.salgroup.it\/company\/la-nostra-storia-2\/"},"modified":"2023-10-23T11:09:38","modified_gmt":"2023-10-23T09:09:38","slug":"after-sales-service","status":"publish","type":"page","link":"https:\/\/www.salgroup.it\/en\/company\/after-sales-service\/","title":{"rendered":"After sales service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4621\" class=\"elementor elementor-4621 elementor-788\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-25faf80 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"25faf80\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c69a9c1\" data-id=\"c69a9c1\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad949fa elementor-widget elementor-widget-image\" data-id=\"ad949fa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"224\" src=\"https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/immagine-di-sfondo-ravvicinata-dei-dipendenti-del-call-center-sul-posto-di-lavoro-con-spazio-per-la-copia.jpg\" class=\"attachment-full size-full wp-image-1512\" alt=\"\" srcset=\"https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/immagine-di-sfondo-ravvicinata-dei-dipendenti-del-call-center-sul-posto-di-lavoro-con-spazio-per-la-copia.jpg 1920w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/immagine-di-sfondo-ravvicinata-dei-dipendenti-del-call-center-sul-posto-di-lavoro-con-spazio-per-la-copia-300x35.jpg 300w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/immagine-di-sfondo-ravvicinata-dei-dipendenti-del-call-center-sul-posto-di-lavoro-con-spazio-per-la-copia-1024x119.jpg 1024w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/immagine-di-sfondo-ravvicinata-dei-dipendenti-del-call-center-sul-posto-di-lavoro-con-spazio-per-la-copia-768x90.jpg 768w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/immagine-di-sfondo-ravvicinata-dei-dipendenti-del-call-center-sul-posto-di-lavoro-con-spazio-per-la-copia-1536x179.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0ed7cd9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0ed7cd9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cbc8e3b\" data-id=\"cbc8e3b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-784a93e\" data-id=\"784a93e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cd1cf13 elementor-section-full_width box_servizi elementor-section-height-default elementor-section-height-default\" data-id=\"cd1cf13\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c5354e6\" data-id=\"c5354e6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-645ec4f elementor-nav-menu__align-justify elementor-nav-menu--dropdown-none elementor-widget__width-initial internal_menu elementor-widget elementor-widget-nav-menu\" data-id=\"645ec4f\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.salgroup.it\/wp-content\/uploads\/elementor\/css\/custom-pro-widget-nav-menu.min.css?ver=0\">\t\t\t<nav class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-645ec4f\" class=\"elementor-nav-menu\"><li class=\"menu-item wpml-ls-slot-38 wpml-ls-item wpml-ls-item-it wpml-ls-menu-item wpml-ls-first-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-38-it\"><a title=\"ITALIANO\" href=\"https:\/\/www.salgroup.it\" class=\"elementor-item\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/www.salgroup.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/it.svg\"\n            alt=\"\"\n            \n            \n    \/><span class=\"wpml-ls-native\" lang=\"it\">ITALIANO<\/span><\/a><\/li>\n<li class=\"menu-item wpml-ls-slot-38 wpml-ls-item wpml-ls-item-en wpml-ls-current-language wpml-ls-menu-item wpml-ls-last-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-38-en\"><a title=\"ENGLISH\" href=\"https:\/\/www.salgroup.it\/en\/\" class=\"elementor-item\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            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lang=\"it\">ITALIANO<\/span><\/a><\/li>\n<li class=\"menu-item wpml-ls-slot-38 wpml-ls-item wpml-ls-item-en wpml-ls-current-language wpml-ls-menu-item wpml-ls-last-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-38-en\"><a title=\"ENGLISH\" href=\"https:\/\/www.salgroup.it\/en\/\" class=\"elementor-item\" tabindex=\"-1\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/www.salgroup.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/en.svg\"\n            alt=\"\"\n            \n            \n    \/><span class=\"wpml-ls-native\" lang=\"en\">ENGLISH<\/span><\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-af3dc01 elementor-section-full_width box_servizi elementor-section-height-default elementor-section-height-default\" data-id=\"af3dc01\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d4975e9\" data-id=\"d4975e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-330b258 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"330b258\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><p class=\"elementor-heading-title elementor-size-default\">AFTER SALES SERVICE<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ce20d0 elementor-widget elementor-widget-heading\" data-id=\"6ce20d0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A continuous and lasting relationship with our customers, throughout the system lifetime<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9355ebd\" data-id=\"9355ebd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d27151f no_br elementor-widget elementor-widget-text-editor\" data-id=\"d27151f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>The company guarantees technical support throughout the system lifetime, as well as the supply of spare parts and, thanks to the application of new technologies, also remote assistance service.<\/p><p>Salmoiraghi systems are installed in continuous cycle production lines (24 hours a day) and each customer is apt to handle maintenance activities in real time. Remote assistance, especially with regard to software, has been used by the company for over 20 years. Basing the construction of machinery on highly solid criteria and supporting the customer with maintenance plans, we are able to have systems installed during the eighties and nineties still operational today.<\/p><p>Even during the Covid 19 pandemic that hit the entire international market due to the many travel restrictions, we were able with our remote assistance service, and thanks to our teams of local staff and resident technicians, to provide technical support directly from our headquarters in Monza, avoiding plant downtime for our customers.<\/p><p>We are constantly striving to make our systems ever more remotely controllable by using new Industry 4.0 technologies available today, such as computer vision (AI) for object recognition in images, Data Analytics for data analysis in real time, Internet of Things (IoT) for digitising objects, and augmented reality (Digital Twin) which makes it possible to create a more manipulative and interactive environment with the possibility to foresee anomalous behaviour, risks and errors.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8c1a30 elementor-widget elementor-widget-image\" data-id=\"a8c1a30\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"849\" height=\"569\" src=\"https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/primo-piano-di-una-donna-d-affari-con-un-grande-sorriso.jpg\" class=\"attachment-full size-full wp-image-1505\" alt=\"\" srcset=\"https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/primo-piano-di-una-donna-d-affari-con-un-grande-sorriso.jpg 849w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/primo-piano-di-una-donna-d-affari-con-un-grande-sorriso-300x201.jpg 300w, https:\/\/www.salgroup.it\/wp-content\/uploads\/2023\/04\/primo-piano-di-una-donna-d-affari-con-un-grande-sorriso-768x515.jpg 768w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>AFTER SALES SERVICE A continuous and lasting relationship with our customers, throughout the system lifetime The company guarantees technical support throughout the system lifetime, as well as the supply of spare parts and, thanks to the application of new technologies, also remote assistance service. Salmoiraghi systems are installed in continuous cycle production lines (24 hours [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4617,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>After sales service - Salmoiraghi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salgroup.it\/en\/company\/after-sales-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After sales service - Salmoiraghi\" \/>\n<meta property=\"og:description\" content=\"AFTER SALES SERVICE A continuous and lasting relationship with our customers, throughout the system lifetime The company guarantees technical support throughout the system lifetime, as well as the supply of spare parts and, thanks to the application of new technologies, also remote assistance service. 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